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Re: leave DIGI rejected

Member
Posts: 1
Registered: ‎07-07-2021

Hi, My request to leave Digi also has been denied twice and the process takes forever. I tried contacting the helpline and they said they'll create a case ID and a message will be sent to me if the process is successful. After the call, I checked My Digi app it said the case has been resolved! not even a day passed!  Please Digi, assist me in this problem as I want to leave Digi in peace. 

Re: leave DIGI rejected

Support
Posts: 5,756
Registered: ‎10-04-2015

Hi Junxx14. PM (inbox) and provide us the case ID for checking and assistance. Tq

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Proceed my port out

Member
Posts: 1
Registered: ‎23-07-2021
Or i will reported to mcmc
0162984268

Re: Proceed my port out

Support
Posts: 5,756
Registered: ‎10-04-2015

Bujai, your application was resubmitted and is still in progress. 

 

TQ

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Proceed my port out

Member
Posts: 1
Registered: ‎31-07-2021
Hii, my request has been reject? Why do you guys make it hard for us to leave? Im so disappointed with digi.

Re: Proceed my port out

Support
Posts: 5,054
Registered: ‎01-05-2015

Kw97, kindly PM us your phone number over <here> and let us check on the account/request status. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: leave DIGI rejected

Member
Posts: 1
Registered: ‎19-08-2021
Did you manage to leave digi? I have been experiencing the same, half month passed, I hv paid all the outstanding and even advance payment to terminate contract, I hv submitted to switch telco N times, went to Digi centre, and called helpline N times, yet still unsuccessful. Please teach me if you were left successfully.

Re: leave DIGI rejected

Support
Posts: 5,756
Registered: ‎10-04-2015

Hi Carmenphang. PM (inbox) for us to check on your application.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!