leave DIGI rejected

[NyonyaRuby]

I want to leave Digi, i already reply the confirmation msg but Digi give me rejection msg due to i didn't reply the confirmation msg, in fact I reply it within the period given. Today is my third time to fo so. Pls alert about this issue. So dissapointed.

[Digi_BR]

Hi NyonyaRuby, kindly PM us your full name and mobile number for further assistant. Thank you.

[Nurulirdini]

I am also facing the same problem. My request to leave digi been rejected. Digi sent me this.

Sorry, your request was rejected. New NRIC is incorrect. Please call 0162211800 for help.

However, I don’t know who to contact with. How to pm digi?

Can you help me?

[Digi_Zemi]

Hi Nurulirdini, Choose one of us (the Supports) and select 'Send this user a private message' or you can follow the instruction stated in that notification (call 0162211800).