07-07-2021 11:29 AM
Hi, My request to leave Digi also has been denied twice and the process takes forever. I tried contacting the helpline and they said they'll create a case ID and a message will be sent to me if the process is successful. After the call, I checked My Digi app it said the case has been resolved! not even a day passed! Please Digi, assist me in this problem as I want to leave Digi in peace.
07-07-2021 12:57 PM
Hi Junxx14. PM (inbox) and provide us the case ID for checking and assistance. Tq
23-07-2021 12:59 PM
Bujai, your application was resubmitted and is still in progress.
31-07-2021 09:15 AM
Kw97, kindly PM us your phone number over <here> and let us check on the account/request status. TQ.
19-08-2021 09:10 PM
21-08-2021 10:30 AM
Hi Carmenphang. PM (inbox) for us to check on your application.