|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

incoming call problem

Member
Posts: 11
Registered: ‎06-07-2017
can't receive incoming call but outgoing ok

Re: incoming call problem

Community Manager
Posts: 8,792
Registered: ‎20-04-2015
Check whether you have accidentally diverted all incoming calls or used your phone's feature to block incoming calls.
Do you make any recent activation of VoLTE feature too?

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: incoming call problem

Member
Posts: 1
Registered: ‎30-09-2018
I've got incoming calls issue too since yesterday. Every calls just go thru voicemail. But no problem wit outgoing calls.

Re: incoming call problem

Community Manager
Posts: 8,792
Registered: ‎20-04-2015
Can you verify that you did not accidentally turn on call forwarding for all calls? Also try to reinsert your SIM card or test out on another device.

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: incoming call problem

Member
Posts: 1
Registered: ‎02-10-2018
I have incoming call problem yestaday. What i can do my so meny coustomrt angry me cannot incoming call voise maill only plase check

Re: incoming call problem

Community Manager
Posts: 8,792
Registered: ‎20-04-2015
Mahesh1, if issue persists, please report in to us using MyDigi app feature. Here is how to use MyDigi app to report a network issue: https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: incoming call problem

Member
Posts: 1
Registered: ‎04-08-2021
Hi recently I have notice that my number is not getting incoming calls but outgoing calls is working as usual. Could you help me check to if there is an issue?

Re: incoming call problem

Support
Posts: 5,899
Registered: ‎10-04-2015

Hi AdrianXTham. Can PM (inbox) us for checking?

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!