07-02-2018 02:15 PM
If your prepaid have not been reloaded past the grace period, it cannot be recovered.
If it was for other reasons, PM your name and phone number to our community support for checking: http://community.digi.com.my/t5/forums/searchpage/tab/user?q=support
16-10-2019 07:46 PM
Pavithraa06, please inbox us ur full name and last 4 digits of IC number for verification and further assistance on this
26-11-2019 11:31 AM
26-11-2019 11:48 AM
Hi AishahSuhaimi. The line is terminated. You could try to get it registered under postpaid plan in 5 days from the termination date. Unfortunately, we cannot promise you that the number can be recovered. You may seek for the manager in charge at Digi Store to check on the availability. You may refer to the link provided for more info about the location and operating hours of our Digi Store: https://www.digi.com.my/digi-store Please tick on Digi Store only under the Outlet section. Thank you.
09-12-2019 07:28 PM
We can help you to check on your account status but verification is required, are you the registered owner of this Digi number? (YES / NO), please provide us your mobile number, your full name and the last 4 digits of the IC number.