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how to re-activate suspended digi number?

Member
Posts: 1
Registered: ‎07-02-2018

my prepaid number already been suspended. how to reactivate it?

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Re: how to re-activate suspended digi number?

Community Manager
Posts: 8,645
Registered: ‎20-04-2015

If your prepaid have not been reloaded past the grace period, it cannot be recovered.

If it was for other reasons, PM your name and phone number to our community support for checking: http://community.digi.com.my/t5/forums/searchpage/tab/user?q=support


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: how to re-activate suspended digi number?

Member
Posts: 1
Registered: ‎16-10-2019
Can you please reactivate 0143696903...pls
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Re: how to re-activate suspended digi number?

Support
Posts: 1,469
Registered: ‎14-04-2015

Pavithraa06, please inbox us ur full name and last 4 digits of IC number for verification and further assistance on this

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How to re-activate suspended digi number?

Member
Posts: 1
Registered: ‎26-11-2019
My number 0165729193 already suspended today when i want to top-up. How to reactivate the number ? I really need it. Thanks in advance.
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Re: How to re-activate suspended digi number?

Support
Posts: 1,509
Registered: ‎18-07-2017

Hi AishahSuhaimi. The line is terminated. You could try to get it registered under postpaid plan in 5 days from the termination date. Unfortunately, we cannot promise you that the number can be recovered. You may seek for the manager in charge at Digi Store to check on the availability. You may refer to the link provided for more info about the location and operating hours of our Digi Store: https://www.digi.com.my/digi-store Please tick on Digi Store only under the Outlet section. Thank you.

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Re: how to re-activate suspended digi number?

Member
Posts: 1
Registered: ‎09-12-2019
Hi, how do I reactivate my suspended line?
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Re: how to re-activate suspended digi number?

Support
Posts: 331
Registered: ‎30-05-2019

Hi Gayitri,

 

We can help you to check on your account status but verification is required, are you the registered owner of this Digi number? (YES / NO), please provide us your mobile number, your full name and the last 4 digits of the IC number.

 

Thank You,

Joe

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Re: how to re-activate suspended digi number?

Member
Posts: 1
Registered: ‎23-12-2019

hi can someone check number  0146145405. thanks

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Re: how to re-activate suspended digi number?

Support
Posts: 1,509
Registered: ‎18-07-2017

Hi nana6c3. The line is terminated and cannot be activated. Thanks.