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how to extend validity 1 year for prepaid user

Member
Posts: 1
Registered: ‎31-05-2020
Hi,may I know how to extend validity 1 year for prepaid user

Re: how to extend validity 1 year for prepaid user

Support
Posts: 3,789
Registered: ‎14-04-2015

xiaoru92, please inbox us ur number and full name and let us check on ur current account status first. Tq.

Re: how to extend validity 1 year for prepaid user

Member
Posts: 1
Registered: ‎02-06-2020

I have the same issue here. my credit has expired. May I know is there anyplan to extend validity  for  a year?

Re: how to extend validity 1 year for prepaid user

Support
Posts: 3,789
Registered: ‎14-04-2015

winniec, please inbox us ur number, full name and full details of the issue above for further checking and assistance. Tq.

Re: how to extend validity 1 year for prepaid user

Member
Posts: 3
Registered: ‎06-02-2021
Hi my current plan - digi campus plan is not extended 1 year validity periods. I heard it was no longer since 2020. May I know what plan is cost efficient that you would like to recommend to me? I noted that there is super long validity periods 365 at RM38 per year. Could you check whether this plan is available ? If no available , please advise the suitable plan for me. Besides, could you please check my current plan ‘s grace periods after credit expired ? As my current expired is next month. Please advise. Thanks.

Re: how to extend validity 1 year for prepaid user

Support
Posts: 5,285
Registered: ‎10-04-2015

Hi Evander1986. RM38 Super Long Life package is for old plan. If you would like to have the package, you need to change your plan to Digi Prepaid Best 2017 and the price for its Super Long Life is RM108 for 365 days of validity.

 

Please PM (inbox) us for further clarification with your account.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: how to extend validity 1 year for prepaid user

Member
Posts: 3
Registered: ‎06-02-2021
How to pm inbox to you? Please advise. This first time I used this community chat. Can you guide me?
This SLL365 for prepaid 2017 plan is costly. Do u have other plan?

Secondly, After activate to extend one day validity, can I keep the number stays in active , is it 75 days or 90 days from the activated date calculated.

Re: how to extend validity 1 year for prepaid user

[ Edited ]
Member
Posts: 3
Registered: ‎06-02-2021
Hi Digi,
Yesterday I did reload RM10 for 10 days validity but my expired date did not extend 10 days validity. Could you please help me to check for it. Thank you.

Re: how to extend validity 1 year for prepaid user

Support
Posts: 4,970
Registered: ‎01-05-2015

Evander1986, kindly PM us your phone number over <here> for further clarification on the account details ya. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: how to extend validity 1 year for prepaid user

Member
Posts: 1
Registered: ‎09-02-2021
Hi how do I extend my validity to 1 year? I am Currently on digi prepaid live plan