|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

deduct my prepaid

Member
Posts: 1
Registered: ‎03-03-2016
Hello, i have one question. Why digi deduct my prepaid even i already subscribe the data network? My quota balance still more than 1000MB. This happen yesterday(2 mac 2016) during night. Please reply my message. I really want know it why this kind problem is happen.
Highlighted

Re: deduct my prepaid

Member
Posts: 2
Registered: ‎03-03-2016
Im facing same problem. Also digihelpline cant contact because too many call received. What happened actually?
Highlighted

Re: deduct my prepaid

Community Manager
Posts: 8,712
Registered: ‎20-04-2015

Refund is in progress. http://community.digi.com.my/t5/Welcome-and-Announcements/Digi-Update-Mobile-Internet-Affected-Servi...


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
Highlighted

Re: deduct my prepaid

Member
Posts: 3
Registered: ‎05-12-2016
I've got the problem,it keep deduct my credit everyday..can tell me what the problem? Didnt use anything but the balance keep less.