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change sim card ic number

Member
Posts: 1
Registered: ‎04-01-2020
i am digi regular customer , i have a sim card already use above 10 year,may i ask my sim card can change to under my ic ?
because this number i was use above 10 year

Re: change sim card ic number

Valued Contributor
Posts: 367
Registered: ‎02-06-2015

if you want to change sim card, you can just go to DIGI center, not store/agent, and pay rm10 for get a new replacement sim via the self service machine.

 

if you want to change from other person to you. You and current registered owner need to present in digi center to do so.

this is what i did previously, if not wrong. as digi will verify both your IC. thanks

Re: change sim card ic number

Support
Posts: 4,308
Registered: ‎10-04-2015

Yup. Change of ownership can be done at our Digi Store (Postpaid and Prepaid) or Digi Store Express (Prepaid only). Both of you (the current owner and the next owner) must be available at the same time to get the process done.

 

Thank you.

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