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cant receive and cant send sms

Member
Posts: 4
Registered: ‎09-10-2021
I just port in successfully to Digi on 08/10/2021. I unable to receive any msg/ TAC/otp. Any solution to it?

Re: cant receive and cant send sms

Member
Posts: 4
Registered: ‎09-10-2021
0197762161

done check.SMS center number. It must be +60162999902.

Re: cant receive and cant send sms

Support
Posts: 6,173
Registered: ‎10-04-2015

Hi shannie. Should the issue persists, please PM (inbox) us for checking and assistance.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: cant receive and cant send sms

Member
Posts: 1
Registered: ‎31-03-2021

Hi. I am unable to send SMS from my phone.

I have check the phone setting. everything is OK.  I am using iphone XS

 

This problem started once i change my plan from Digi Postpaid 120 to Go Digi Supp 48.

 

Hope  you can help me solve this matter.

Re: cant receive and cant send sms

Support
Posts: 4,328
Registered: ‎14-04-2015

NURATHIRAH25, please PM us the full details of ur issue and phone number for further assistance on this. Do provide us the screenshot of the error message received too ya when u try to send out the sms