21-10-2016 03:37 PM
22-10-2016 11:43 PM
If you wish to unsubscribe from this package, just opt-out by dialing*128*3*1*1# before your next renewal.
Source: FAQ of http://new.digi.com.my/prepaid-addons
20-08-2017 10:42 PM
hello , i want to ask you . what can i do if after i topup then at the same time i unsubcribe my internet . After i do that my topup also decrease althrough i already unsubcribe my internet .
20-08-2017 10:57 PM
Hi natashya96, kindly PM your mobile number to us here for further checking. Thank you.
22-10-2017 01:59 AM
I was subscribed into the 1 day validity 100 mb 1 rm offer. I want to unsubscribe the package
.....That will be a great help to me .
22-10-2017 08:21 AM
Al-Zubaer, can we have ur phone number first, please? Tq.
30-05-2018 03:40 PM - edited 30-05-2018 03:44 PM
31-05-2018 10:58 AM
Internet add-on that has been unsubscribe will invalidate any remaining internet quota that you have. Unfortunately these actions cannot be undo, neither that the subscription can be refunded =(
24-08-2019 12:19 PM
25-08-2019 11:15 AM
Hi Azamila. Refund is not available for all successful transactions. In the event if you would like to cancel your subscription, please do it before its next renewal and after you have fully utilized all of the available internet quota. Thank you.