22-12-2018 12:53 PM
Hi Ravinrobin, We regret to inform that your new SIM pack has not been registered yet, please re-visit the same shop you bought it from to register it. Then only you can start to activate the number. Do remember to bring along the SIM pack and your IC ya. Thanks.
12-05-2019 10:22 AM
Based on our checking, the number is not registered yet, Ariel_m. The registration process should be completed within 24hrs.
However, we'll always try to expedite the process. If the purchase was done 24hrs ago, kindly bring the SIM pack to the same outlet for further clarification on the registration status ya. TQ.
plese activate my simcard...
my num 0164590771
digi prepaid live simcard
06-06-2019 12:37 AM
22-10-2019 08:01 AM
MuhammadFiqri, kindly PM us your phone number <here> and a screenshot of the SIM error for further clarification, please. TQ.
23-10-2019 06:33 PM
24-10-2019 09:42 AM
Hi Scha0000. Registration is performed by dealer upon purchase. After registration is complete, you can make a phone call to activate your prepaid. If your prepaid is not registered yet, please return to the seller for registration process. Thank you.