11-02-2017 03:14 PM - edited 11-02-2017 04:11 PM
12-02-2017 10:27 AM
@yewwei wrote:
Hi , I have a DiGi prepaid campus sim which I bought more than 7 years already. Recently I wish to do sim replacement however they told me the sim does not belong my name. I showed my ic for registration but why isn't register under my name? The small sim chip and packing still with me, but sim frame already thrown. Please assist . Thanks.
@yewwei, bring your SIM packaging and your IC to a Digi Store. Locate the nearest Digi Store (not Store Express/Specialised Store) using our store locator: http://new.digi.com.my/support/digi-store
12-02-2017 03:20 PM
12-02-2017 05:30 PM
Hi yewwei,
If this number belongs to you, you can walk-in to our Digi Store (Digi Center) with your original IC and the SIM starter pack/ Proof of purchase (receipt) to re-register the number again under your own name. TQ.