05-08-2019 05:36 PM
hey why was my 2gb remianing data removed when i unsubsricbed to the rm15 per month plan. I did it only to purchase the rm28 per month plan . I also bought 2 gb data beforehand removing my subsription and it cancelled everything and even ate away 8 ringgit????????????
I demand a refund as i paid for it already and i will be taking action by reporting to mcmc
05-08-2019 06:20 PM
Unsubscribing your data plan will forfeit unused quota immediately. That probably explains why there will be Pay-As-You-Use charge of RM8 if you continue to turn on mobile data.
Please avoid unsubscribing your data plan if you still intend to use the data quota in future.
15-04-2021 08:09 AM