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Wanna change from Maxis prepaid to Digi Prepaid Plan

Member
Posts: 2
Registered: ‎30-10-2015
Hi, i would like to help my mom to change her phone provider from Maxis Hotlink to Digi Prepaid plan.
1)Is this progress will get any charges?
2)Can i use my details like IC and name to register while apply to change the provider instead of use my mom details although the existing number was registered under her name?
3)Her hotlink prepaid balance still have around Rm300++, if she changes from Maxis to Digi,will the balance rm300++ bring forward to Digi too? Or the balance will all invalid?
Kindly advise.
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Re: Wanna change from Maxis prepaid to Digi Prepaid Plan

Contributor
Posts: 36
Registered: ‎03-04-2015
1. Don't understand what you mean. Can you elaborate ?
2. The name and IC has to be the same . You should port in using her name then do a change of ownership in Digi
3. You will loose the money once you port out from maxis .
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Re: Wanna change from Maxis prepaid to Digi Prepaid Plan

[ Edited ]
Super Contributor
Posts: 105
Registered: ‎23-09-2015

 

Here's the link about switching to Digi Prepaid:

http://new.digi.com.my/ecomm_C/services/default/Switch_To_DiGiPrepaid#1403295663191

 

In the FAQ:

How much will it cost to switch to Digi?
Switching is FREE – there are no fees associated with switching to Digi.
 
 
Can I get someone else to submit my request to switch to Digi?
No. Only the owner of the mobile number is allowed to switch to Digi.
 
The credit balance will not be carried over to the new Digi account.
 

 

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I want to change from Celcom Prepaid to Digi Prepaid

Member
Member
Posts: 1
Registered: ‎01-02-2017

Dears,

Recently i go to my nearest Digi center to change my phone provider.

The Digi staff inform  that if i want to change to LIVE plan,i need to pay around RM 22 ringgit if i'm not mistaken.

RM 10 for sim card and  RM12 for the  plan itself.

But,i saw  through the Digi web  that there is no fee for  port in.

 

The  fee for the new plan i can  understand..but what about the sim card fee( i want to keep my old no).

Can help to explain?

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Re: I want to change from Celcom Prepaid to Digi Prepaid

Support
Posts: 3,730
Registered: ‎01-05-2015

Hi, @ayu.

 

Kindly PM us your phone number and the payment receipt <here> for further clarification, please?

 

Thank you.

 

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Wanna change from Maxis prepaid to Digi Prepaid Plan

Member
Posts: 1
Registered: ‎24-05-2018
My friend uses digi betters good
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I wanna change from Umobile to Digi Prepaid Plan

Member
Posts: 1
Registered: ‎11-07-2019
The sim already arrive and sms also has been sens to confirm my port out but the problem is my NRIC is wrong but when i check on Umobile apps its true,also i check on digi page,the page cannot be found and fail to loading..please fix it i really wanna port out from Umobile ASAP
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Re: I wanna change from Umobile to Digi Prepaid Plan

Support
Posts: 1,412
Registered: ‎18-07-2017

Hi Hijaz. Could you PM (inbox) us your mobile number here: https://goo.gl/ztUhcG for further checking? Thanks.