|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Value added service from 36773

Member
Posts: 1
Registered: ‎10-07-2019
Hello. I received an SMS from 36773 and was charged RM10 today.

I did not subscribe to any services and it puzzles me for the unauthorized charge on my credit.

Below is the message that I have received from number 36773:
RM10.00 Latest Games http://cd.m-engine.net/games/?wk=awesome&cc=my7 Help? 0380840028

I replied "STOP ALL" and "STOP" to stop further charges, however I received the following message:
RM0.00: You are not subscribed to any subscription service. For more info, please send Help to 36773.

This is even more puzzling as I get charged for literally no reason at all.

I would also like to enquire if it is possible for me to have my money refunded. I had just reloaded my credit yesterday before getting charged today. It was rather surprising and disappointing.

Thank you.
Screenshot_2019-07-10-19-15-11.png