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Re: Upgrading sim card to 4G

Support
Posts: 2,019
Registered: ‎01-12-2016

Hi Jaiefa37, You may SMS  'LTE' to 20000 to check whether your SIM card supports 4G. If it does not, replacement SIM can be performed at a Digi outlet for RM10.  http://new.digi.com.my/support/digi-store You may refer to the link given to check on our network coverage map.http://new.digi.com.my/services/4g-lte-coverage. TQ.

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Re: Upgrading sim card to 4G

Member
Posts: 4
Registered: ‎06-10-2018
Hi
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Coverage

Member
Posts: 1
Registered: ‎22-11-2019

Please  fix the coverage at taman Bunga Sejati, 71200 Rantau negeri sembilan...pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

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Re: Coverage

Support
Posts: 1,970
Registered: ‎14-04-2015

tunsam81, jika isu masih lagi berlaku dan berlarutan, anda boleh melakukan aduan rasmi melalui applikasi MyDigi (Log in Mydigi > klik ikon Menu sebelah atas kiri> Support> Email> Category dan hantarkan laporan masalah rangkaian yang anda hadapi. Jika anda dah upgrade ke MyDigi versi terkini, anda Cuma perlu klik Menu > Support > Network Coverage. Hasil siasatan kes tersebut akan dikemaskinikan di bawah Status Kes / My Reports di MyDigi dalam tempoh 2 - 5 hari waktu bekerja (dari tarikh laporan dilakukan) Maaf atas kesulitan yang dialami 
 

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Re: Upgrading sim card to 4G

Member
Posts: 1
Registered: ‎06-08-2020

Is this upgrade FOC?

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Re: Upgrading sim card to 4G

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi SallyAng. The charge is RM10. Thank you.

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Re: Upgrading sim card to 4G

Member
Posts: 1
Registered: ‎15-08-2020
nk upgrade sim kad 4g lte.. tp bila send sms lte to20000.. fail.. kenapa ya.. bad service
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Re: Upgrading sim card to 4G

Support
Posts: 471
Registered: ‎30-05-2019

Hi takashiro0, mohon PM ke Inbox kami, sertakan nombor telefon bimbit anda dan isu anda supaya kami boleh semak lanjut, Terima Kasih.