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Upgrading sim card to 4G

Member
Posts: 4
Registered: ‎31-10-2016

hi

 

Previously  i'm using 3g sim card with  DIGI Best Prepaid v3 plan and internet package from that plan. using my old 3g phone. Recently i  bought 4g capable phones so i want to know if it is possible to replace my old 3g sim card to 4g sim while retaining my current plan : DIGI Best Prepaid v3?

 

The reasons i want to keep this plan are because :

1) i already have another 2 accounts (DIGI Prepaid LIVE plan in  other 2 hp) so changing plan is not my  preferred choice atm.

2) I want to keep using DIGI Best Prepaid v3's internet plan rm38/monthly with those SuperDeals options.

 

thank you.

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Re: Upgrading sim card to 4G

Community Manager
Posts: 8,705
Registered: ‎20-04-2015

@Unicrones wrote:

hi

 

Previously  i'm using 3g sim card with  DIGI Best Prepaid v3 plan and internet package from that plan. using my old 3g phone. Recently i  bought 4g capable phones so i want to know if it is possible to replace my old 3g sim card to 4g sim while retaining my current plan : DIGI Best Prepaid v3?

 

The reasons i want to keep this plan are because :

1) i already have another 2 accounts (DIGI Prepaid LIVE plan in  other 2 hp) so changing plan is not my  preferred choice atm.

2) I want to keep using DIGI Best Prepaid v3's internet plan rm38/monthly with those SuperDeals options.

 

thank you.


Yes, you can upgrade the SIM card while retaining your number and plan. That is if you are the owner of the account, then you can visit a Digi Store for replacement.

Before replacing your SIM card, you can SMS "LTE" to 20000 to check whether your SIM card already supports 4G.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Upgrading sim card to 4G

[ Edited ]
Member
Posts: 4
Registered: ‎31-10-2016

Thank you for your quick reply.

 

I had followed as per your advice and received the feedback as below:

 

"RM0.00(excl.GST): Please upgrade your SIM card to experience Digi's Widest 4G LTE coverage. More info: http://digi.my/4GLTE"

 

So i guess mine isn't 4G capable simcard and need replacement.

 

Thank you very much once again. 

 

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Re: Upgrading sim card to 4G

Community Manager
Posts: 8,705
Registered: ‎20-04-2015

@Unicrones, that's right! Head to a Digi outlet for SIM replacement and experience the 4G if it is available at your area Smiley Happy


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: Upgrading sim card to 4G

Member
Posts: 3
Registered: ‎17-09-2017

adakah original ic diperlukan semasa proses uograde to 4g sim at digi store?

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Re: Upgrading sim card to 4G

Support
Posts: 2,073
Registered: ‎14-04-2015

hasri_ayie, anda perlu membawa ic / kad pengenalan untuk tujuan pengesahan semasa proses penukaran ke USIM sim kad

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Re: Upgrading sim card to 4G

Member
Posts: 1
Registered: ‎18-01-2018

how can i check my sim card is 4G or 3G ? i found that by sms "LTE" to 20000 doesn't work anymore

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Re: Upgrading sim card to 4G

Anonymous
Posts: 0

Hi Arif9s, Kindly PM inbox phone number for checking?

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Re: Upgrading sim card to 4G

Member
Posts: 3
Registered: ‎25-08-2018
Digi
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Re: Upgrading sim card to 4G

Member
Posts: 3
Registered: ‎25-08-2018
Ok