Upgrading sim card to 4G

[Unicrones]

hi

Previously  i'm using 3g sim card with  DIGI Best Prepaid v3 plan and internet package from that plan. using my old 3g phone. Recently i  bought 4g capable phones so i want to know if it is possible to replace my old 3g sim card to 4g sim while retaining my current plan : DIGI Best Prepaid v3?

The reasons i want to keep this plan are because :

1) i already have another 2 accounts (DIGI Prepaid LIVE plan in  other 2 hp) so changing plan is not my  preferred choice atm.

2) I want to keep using DIGI Best Prepaid v3's internet plan rm38/monthly with those SuperDeals options.

thank you.

[MrOctopusK · Accepted solution]

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@Unicrones wrote:

hi

Previously  i'm using 3g sim card with  DIGI Best Prepaid v3 plan and internet package from that plan. using my old 3g phone. Recently i  bought 4g capable phones so i want to know if it is possible to replace my old 3g sim card to 4g sim while retaining my current plan : DIGI Best Prepaid v3?

The reasons i want to keep this plan are because :

1) i already have another 2 accounts (DIGI Prepaid LIVE plan in  other 2 hp) so changing plan is not my  preferred choice atm.

2) I want to keep using DIGI Best Prepaid v3's internet plan rm38/monthly with those SuperDeals options.

thank you.

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Yes, you can upgrade the SIM card while retaining your number and plan. That is if you are the owner of the account, then you can visit a Digi Store for replacement.

Before replacing your SIM card, you can SMS "LTE" to 20000 to check whether your SIM card already supports 4G.

[Unicrones]

Thank you for your quick reply.

I had followed as per your advice and received the feedback as below:

"RM0.00(excl.GST): Please upgrade your SIM card to experience Digi's Widest 4G LTE coverage. More info: http://digi.my/4GLTE"

So i guess mine isn't 4G capable simcard and need replacement.

Thank you very much once again. 

[MrOctopusK]

@Unicrones, that's right! Head to a Digi outlet for SIM replacement and experience the 4G if it is available at your area

[hasri_ayie]

adakah original ic diperlukan semasa proses uograde to 4g sim at digi store?

[Digi_Sha]

hasri_ayie, anda perlu membawa ic / kad pengenalan untuk tujuan pengesahan semasa proses penukaran ke USIM sim kad

[arif9s]

how can i check my sim card is 4G or 3G ? i found that by sms "LTE" to 20000 doesn't work anymore

[Anonymous]

Hi Arif9s, Kindly PM inbox phone number for checking?

[Jaiefa37]

Digi

[Jaiefa37]

Ok