20-03-2017 12:38 PM
hi
Previously i'm using 3g sim card with DIGI Best Prepaid v3 plan and internet package from that plan. using my old 3g phone. Recently i bought 4g capable phones so i want to know if it is possible to replace my old 3g sim card to 4g sim while retaining my current plan : DIGI Best Prepaid v3?
The reasons i want to keep this plan are because :
1) i already have another 2 accounts (DIGI Prepaid LIVE plan in other 2 hp) so changing plan is not my preferred choice atm.
2) I want to keep using DIGI Best Prepaid v3's internet plan rm38/monthly with those SuperDeals options.
thank you.
Solved! Go to Solution.
20-03-2017 03:31 PM
@Unicrones wrote:
hi
Previously i'm using 3g sim card with DIGI Best Prepaid v3 plan and internet package from that plan. using my old 3g phone. Recently i bought 4g capable phones so i want to know if it is possible to replace my old 3g sim card to 4g sim while retaining my current plan : DIGI Best Prepaid v3?
The reasons i want to keep this plan are because :
1) i already have another 2 accounts (DIGI Prepaid LIVE plan in other 2 hp) so changing plan is not my preferred choice atm.
2) I want to keep using DIGI Best Prepaid v3's internet plan rm38/monthly with those SuperDeals options.
thank you.
Yes, you can upgrade the SIM card while retaining your number and plan. That is if you are the owner of the account, then you can visit a Digi Store for replacement.
Before replacing your SIM card, you can SMS "LTE" to 20000 to check whether your SIM card already supports 4G.
20-03-2017 05:11 PM - edited 20-03-2017 05:12 PM
Thank you for your quick reply.
I had followed as per your advice and received the feedback as below:
"RM0.00(excl.GST): Please upgrade your SIM card to experience Digi's Widest 4G LTE coverage. More info: http://digi.my/4GLTE"
So i guess mine isn't 4G capable simcard and need replacement.
Thank you very much once again.
20-03-2017 05:53 PM
@Unicrones, that's right! Head to a Digi outlet for SIM replacement and experience the 4G if it is available at your area
05-10-2017 11:29 PM
adakah original ic diperlukan semasa proses uograde to 4g sim at digi store?
05-10-2017 11:43 PM
hasri_ayie, anda perlu membawa ic / kad pengenalan untuk tujuan pengesahan semasa proses penukaran ke USIM sim kad
18-01-2018 02:29 PM
how can i check my sim card is 4G or 3G ? i found that by sms "LTE" to 20000 doesn't work anymore
18-01-2018 02:37 PM
Hi Arif9s, Kindly PM inbox phone number for checking?
25-08-2018 08:50 AM
25-08-2018 08:51 AM