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Unsubscribe Unlimited Internet Lite RM3

Member
Posts: 1
Registered: ‎23-01-2017
Hello I would like to unsubscribe my Unlimited Internet Lite RM3 because it's too slow, how do I do this? I tried subscribing to the RM8 version to try to overlap it but it doesn't seem to work that way. Now I have both activated but the lite version is in the way

Re: Unsubscribe Unlimited Internet Lite RM3

Community Manager
Posts: 8,748
Registered: ‎20-04-2015

@Samsimon, for daily unlimited package, it will expire and stop after 1 day. Then only you can use your high speed packages.

For weekly or monthly unlimited package, you may dial *116*5# to stop your Weekly or Monthly Unlimited Packages from auto-renewing.


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Re: Unsubscribe Unlimited Internet Lite RM3

Member
Posts: 1
Registered: ‎03-02-2017

Can Digi manually delete my rm 3 unlimited .. now i got rm 3 n rm 8 .. so waste my money .. can u do that ? 

Re: Unsubscribe Unlimited Internet Lite RM3

Support
Posts: 4,528
Registered: ‎01-05-2015

The unlimited Internet Pass will auto cancelled once the validity or quota has expired. No manual cancellation for Internet Pass, @Aiman9515 :-(

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Unsubscribe Unlimited Internet Lite RM3

Member
Posts: 1
Registered: ‎23-02-2017
How come there no manualy unsubcribe. .

Re: Unsubscribe Unlimited Internet Lite RM3

Support
Posts: 2,429
Registered: ‎01-12-2016

Hi DeN92,

 

Internet pass is not an auto-renewal package, so it does not need to unsubscribe manually. TQ.

Re: Unsubscribe Unlimited Internet Lite RM3

Member
Posts: 1
Registered: ‎01-03-2017
why digi dont make user can manually delete digi unlimited lite it waste my time to wait until unlimted digi lite rm 3.00 to end

Re: Unsubscribe Unlimited Internet Lite RM3

Member
Posts: 1
Registered: ‎03-04-2017

I've encountered the same problem too and that's why it brought me here.
I think this is really stupid. Digi should make a cancellation for these type of plans.

Re: Unsubscribe Unlimited Internet Lite RM3

Member
Posts: 1
Registered: ‎10-04-2017
Tak boleh ke pihak digi tolong batal kan pakej Rm3 unlimited lite nih? Slow nk mampos

Re: Unsubscribe Unlimited Internet Lite RM3

Support
Posts: 4,528
Registered: ‎01-05-2015

Fahim, pakej RM3 Unlimited Internet - Lite (1day) tiada pilihan untuk pembatalan secara manual kerana ia hanya sah untuk 24 jam sahaja. Selepas itu, ia akan dipadamkan secara automatik. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!