01-08-2016 02:01 AM
01-08-2016 02:07 PM - edited 01-08-2016 02:08 PM
@ggdonald94, you should be having 10GB of 1am-7am quota by today.
01-08-2016 03:15 PM
02-08-2016 09:36 AM
@Amza, sorry to hear about your bad experience. For the 1am-7am quota, because if you have a internet session that persists from time of normal quota, the system wouldn't be able to switch you over to use the 1am-7am quota. May I suggest you to turn off mobile data for a whlie, and then turn it back on, when it has past 1am?
Thank you for your feedback of the promotions. Your feedback is highly appreciated.
02-08-2016 10:01 AM
We're having a system update for the free internet 1am-7am earlier which cause your main quota being deducted during this period. Rest assured that we're looking into this. We'll update you once we get any feedback.
We regret any inconvenience caused and appreciate your patience during the rectification period.
03-08-2016 07:57 PM
03-08-2016 08:10 PM
05-08-2016 09:51 AM
Thank you for your feedback and support, Amza :-)