04-04-2016 09:13 PM
Today I received a sms from DigiRewards:
Since the "FREE Unlimited Data (1-7am) is very attractive offer, I proceed to subscribe it. After checking my account in MyDigi Apps:
I found the "unlimited" data actually limited and it is only limited to 15GB Is there any hidden T&C that we dont know? I cant find any relevent info at Digi Website..Can anyone enlighten me? Thanks
05-04-2016 09:17 AM
@mjhs84, the 1am-7am unlimited internet indeed has a Fair Usage Policy of 15GB. Sorry for any inconvenience caused.
08-04-2016 10:19 AM
Such delibrate to confuse its consumer, lets go report this to mcmc. If unlimited, give unlimited. If got quota & capped stated it crystal clear. And dont play with FUP because unlimited & FUP it 2 different thing.
REPORTED TO MCMC. DONE!!
08-04-2016 11:37 AM
@jibbyjibby, thank you and we welcome more feedbacks from customers. We hope to improve our services to you.
19-06-2016 01:25 AM
excuse me... i would like to ask about the super deals unlimited internet 1 am- 7 am.. if my internet plan quota had all been used up, does that mean i can't use the unlimited internet? because i suddenly can't used it.. it kept saying that i need to topup even though the unlimited internet quota is still plenty like 2GB more.. help me.. i really need to used internet.
10-07-2016 02:21 AM - edited 10-07-2016 02:24 AM
I just renewed my RM30 mobile subscription. And I chose unlimited 1-7am as i usually do. Why the heck is the quota down to 1/3 to 10GB only compared to previous 30gb quota. Could you pls clarify this? Is this a mistake with the system? or has it been recently changed? If yes, why we are not informed on it? The service you are offering is even worse than other telcos. Misleading and confusing customers with wordplay could lead you guys to a lawsuit. Don't let it come to that.
10-07-2016 11:01 PM
@Iciren, there is a recent change of fair usage policy to 10GB. We have taken note of your feedback.
27-07-2016 12:03 AM
27-07-2016 05:42 PM
Currently there is no changes to the off-peak free internet quota, but it may subject to change in future.