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Pls help me to stop this..it keeps deduce my digi credit

[ Edited ]
Member
Member
Posts: 1
Registered: ‎20-01-2020
RM0.00: Successful registration. No subscription fee. Price: RM3.00/sms. 16 sms/month. Renewal on 15/02/2020. To cancel, send stop ro to 32655

RM5.00:Wallpaper https://goo.gl/wpXrZD cs:03 21643273

RM0.00: Successful registration. No subscription fee. Price: RM5.00/sms. 3 sms/month. Renewal on 15/02/2020. To cancel, send stop x3 to 33350

Re: Unknown subscription

Member
Posts: 1
Registered: ‎23-09-2020
RM4.00:Wallpaper > http://puteez.com/wallpaper/246_p1aug.jpg

I received this message and I am not sure from where I got this. I never subscribed wallpaper and I am surprised I am charged RM4. This is frustrating. Hope to hear from you guys soon. Thank you!

Re: Unknown subscription

Support
Posts: 68
Registered: ‎03-03-2020

Kindly PM us to further check on your inquiry. Thank you.

Re: Unknown subscription

Member
Posts: 1
Registered: ‎11-03-2021

Hi there, someone please help. I just received this message in February 2021: 

 

RM0: Subscription Reminder. No subscription fee. Price: RM3.00/sms. 10 sms/month.Auto renewal 13/03/2021 unless cancelled. To cancel, send stop kvd to 33099

 

I checked my bill, I was charged for this RM3.15 for 'value added service' which I did not subscribe for in February. What is this and should I follow the stated method to cancel this or is there another way?

 

Thank you. 

Re: Unknown subscription

Community Manager
Posts: 8,764
Registered: ‎20-04-2015

@KimmieSibat wrote:

Hi there, someone please help. I just received this message in February 2021: 

 

RM0: Subscription Reminder. No subscription fee. Price: RM3.00/sms. 10 sms/month.Auto renewal 13/03/2021 unless cancelled. To cancel, send stop kvd to 33099

 

I checked my bill, I was charged for this RM3.15 for 'value added service' which I did not subscribe for in February. What is this and should I follow the stated method to cancel this or is there another way?

 

Thank you. 


Use the stated stop command to stop any further charges. 


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