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Unknown charges

Contributor
Posts: 16
Registered: ‎02-02-2017

Recently i found out my credit is missing! What is this mobile service charges? ? I didnt  subscribes to any services or buy game!  Please refer  below attachement.

 

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Re: Unknown charges

Contributor
Posts: 16
Registered: ‎02-02-2017

Hello.. anyone can help?? 

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Re: Unknown charges

Community Manager
Posts: 8,740
Registered: ‎20-04-2015
Tryitgames is a third party service subscription.

Normally, users have to keys in TAC and confirm the subscription. If the transaction is not done by you, we suggest you directly contact or email the support team for further checking.

CS Support
Email: cs@mobiniumtech.com
Careline: 03-7621 1027

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Re: Unknown charges

Contributor
Posts: 16
Registered: ‎02-02-2017

Hi, Nope. I didn't received any TAC to confirm or subscribe to any of their product.  Can i know how to check my usage from Jan - March 2018?  I want to know  how much total my credit have been deduct.

 

Okay, i will try email their CS support. Thanks.