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Unexpected charge even I had made no calls.

Member
Posts: 1
Registered: ‎20-10-2020
I keep receiving sms that showing this:
Jumlah penggunaan harian RM1.Kdr pgglan tempatan 15sen/min atau 10sen/min(Super10) ke semua rangkaian&1sen/SMS ke nombor DiGi hingga 11.59pm hari ini

even I had made no calls and messages.

I feel unfair and I hope can get refund for this.

Re: Unexpected charge even I had made no calls.

Support
Posts: 4,099
Registered: ‎14-04-2015

Kamby, we have replied to ur PM. Tq.

Re: Unexpected charge even I had made no calls.

Member
Posts: 1
Registered: ‎30-06-2021

I also face the same problem. Can you help me?

Re: Unexpected charge even I had made no calls.

Support
Posts: 5,718
Registered: ‎10-04-2015

Hi. We suggest you to check all of the charges details via your MyDigi account (the web version) under the 'View Usage' option. The details will be sent to your email and if there's info that you are unsure of, you can check with us for explanation.

 

Thank you.

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