16-01-2018 01:40 PM
I received an SMS today at 12:16pm from 2901 which reads as follows:
Successfully Activated - Monthly RM3 (1GB).
I have never subscribed/accepted for this service. This is an unauthorised activation. Please unactivate it immediately and if money has been deducted from my account, I want Digi to refund me.
16-01-2018 06:29 PM
I do called up to DiGi care line for this issues.
They inform that 1GB data is DiGi given it "FREE" to prepaid customers.
They also inform the first 2 months are "FREE". and if we like to continue from 3rd month onwards we need to pay only RM3 per month.
I do asked them how to deativate this package. They asked we press UMB *116# and select Unsubscribe.
Hope this helpful for you.
However for me no credit deduction on my side when receive this SMS offer.
16-01-2018 07:21 PM
03-10-2018 06:08 AM
Hello,I also want to subscribe back the digi 1GB internet plan for a month which cost RM3..Hope u will help me to tackle this issue..Thanks in Advance..☺☺
18-01-2019 08:17 AM
You can subscribe to a currently available add-on. If an add-on has been removed from offering, we cannot resubscribe for you after the add-on has been unsubscribed.
05-02-2019 07:42 PM
My hp no.: 014-6049257
I receive message from 2901 and deducted RM2 per message without any authorisation from me.
Please kindly help me to stop the messages from 2901.