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Unable to subscribe to internet plan
Member
Member
WaiHY
Posts: 1
Registered: ‎02-03-2021

‎02-03-2021 05:31 PM

I just received my new SIM card today with Digi Prepaid NEXT.

 

I am unable to subscribe to any NEXT internet plan with *128#, and none of the plans are showing in Digi app.

It says "Service currently unavailable. Please try again later." whenever I try to subscribe using *128# .

 

Any help or suggestion on this matter?

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Re: Unable to subscribe to internet plan
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Support
Digi_Zemi
Posts: 4,305
Registered: ‎10-04-2015

‎03-03-2021 08:19 PM

Hi WaiHY. If the issue persists, please PM (inbox) us for checking and assistance.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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