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Re: UNKNOWN CHARGES AND DEDUCTED MY CREDIT

Member
Posts: 5
Registered: ‎19-10-2019
Maxis always has this scam sms, I tot Digi don't have.
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Re: UNKNOWN CHARGES AND DEDUCTED MY CREDIT

Anonymous
Posts: 0

Hi HarveyPuah1999, Digi does not represent, warrant or guarantee the extent to which the customer's mobile telephone or the device will be able to access information via VAS or on the internet or elsewhere. You may find the T&C here: https://www.digi.com.my/support/tnc/general/others/value-added-services . Thank you.

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Re: UNKNOWN CHARGES AND DEDUCTED MY CREDIT

Member
Posts: 1
Registered: ‎07-12-2019
Why i received this? RM4.UR GS subscription is renewed. To cancel,send STOP TOURGAME to 20000 or Call: 0322762999/019-3940375

Didnt send any tac or submit any request.. Last time you guys send the same message and deducted few hundred to stop services that I did not apply.. Another one??unacceptable ...
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Re: UNKNOWN CHARGES AND DEDUCTED MY CREDIT

Support
Posts: 4,076
Registered: ‎01-05-2015

Lienanor, kindly PM us your phone number <here> and a screenshot of the message for further clarification, please. TQ.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: UNKNOWN CHARGES AND DEDUCTED MY CREDIT

Member
Posts: 1
Registered: ‎20-12-2019
RM4. Join tournament & win prizes. To cancel,goto http://bit.ly/GScsupport or send STOP TOURGAME to 20000 or Call: 0322762999/019-3940375.... What the f word... I didnot subscribe anything, then this happend... 4 ringgit, i already reply stop tourgame, but how my 4 ringgit... What the **bleep**
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Re: UNKNOWN CHARGES AND DEDUCTED MY CREDIT

Support
Posts: 4,076
Registered: ‎01-05-2015

Acapan, kindly PM us your phone number <here> for further clarification, please. TQ.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: UNKNOWN CHARGES AND DEDUCTED MY CREDIT

Member
Posts: 1
Registered: ‎14-01-2020
how do you terminate the erosnow?
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Re: UNKNOWN CHARGES AND DEDUCTED MY CREDIT

Support
Posts: 419
Registered: ‎30-05-2019

Hi bdom, please PM to our Inbox, including your phone number so we can assist you. TQ

 

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Re: UNKNOWN CHARGES AND DEDUCTED MY CREDIT

Member
Posts: 1
Registered: ‎25-03-2020
Today I found out that my credit has been deducted for RM3 daily games and I cant see that subscription in my digi app. Do I have any other solution for this issue?
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Re: UNKNOWN CHARGES AND DEDUCTED MY CREDIT

Support
Posts: 4,076
Registered: ‎01-05-2015

SL123456, kindly PM us your phone number <here> and a screenshot of the message from the said service for further clarification, please. TQ.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!