07-12-2017 01:44 PM
Based on the attached image, we've forwarded a report to the relevant team for further action, Ichigo47. Once the issue has been resolved, we'll notify you of the reload status k. Apologize for the inconveniences.
07-12-2017 02:11 PM
07-12-2017 03:40 PM
There should be an issue if you want to proceed with another reload.
We'll try to resolve the issue within this 48 hours.