Top up not registering

[Mco]

Hi I just bought RM30 topup to buy internet which I need urgently but it's been 15 minutes and it's still not added into my account. Usually it's instant. Please help

[Digi_Zemi]

Hi, good morning. If you still haven't received it, please PM (inbox) us for checking and assistance. Thank you.

[Razif22]

Nama / Farizatul aqilah

Ic number / 030615050360

[Digi_MYCHEAH]

Penukaran nama dan IC hanya boleh dilakukan di Digi Store kami sahaja dan jangan lupa untuk bawa IC anda bersama untuk tujuan pengesahan. Kedua-dua pihak perlu kunjungi Digi Store kami dalam masa yang sama untuk proses penukaran ya. Sila layari http://new.digi.com.my/support/digi-store dan tandakan Digi Store di bahagian Outlet. TQ.