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Switch from Maxis to Digi

Member
Posts: 1
Registered: ‎20-07-2018

Hi there, 

 

I have received my new sim card from Digi yesterday but until now I still hasnt received any messages from my previous telco (Maxis), so now I am still using  Maxis. What should I do? Please help. Thank you in advance!

Re: Switch from Maxis to Digi

Support
Posts: 5,064
Registered: ‎01-05-2015

rose_mhydn, kindly PM us your phone number, full name, the last 4-digit of your IC number and Digi SIM card serial number (8960 **bleep** **bleep** **bleep**) <here> for further clarification, please :-) TQ.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Switch from Maxis to Digi

Member
Posts: 2
Registered: ‎16-08-2019
I have the same problem..do not receive any message from maxis since yesterday after I get my new sim..can someone help

Re: Switch from Maxis to Digi

Member
Posts: 1
Registered: ‎15-04-2020

Hi Mr Kobi,

 

I have received the new DIGI SIM card yesterday, but I havent received the port in SMS , can you help me to check the status?

 

I  followed the steps in SWITCH TO DIGI page, it leads me to order a new SIM card only, NO option to do  a port in, is it AUTO SUBMITTED?

 

Thank you.

Re: Switch from Maxis to Digi

Support
Posts: 5,064
Registered: ‎01-05-2015

jeffhong85, kindly PM us your phone number <here> for further checking on the port-in status ya. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Switch from Maxis to Digi

Member
Posts: 1
Registered: ‎21-12-2020
Hi..i just port out from my telco (Maxis) to Digi but up till now, i still have not yet received any SMS from my telco for confirmation. What should i do?

Re: Switch from Maxis to Digi

Support
Posts: 4,205
Registered: ‎14-04-2015

Ahxie, please PM us the full details of ur issue together with ur phone number, IC and full name for verification and further assistance on this. Tq.

Re: Switch from Maxis to Digi

Member
Posts: 1
Registered: ‎27-05-2021

Hi there,

I have received my new sim card from Digi two days ago but until now I still hasnt received any messages from my previous telco (Maxis), so now I am still using Maxis. What should I do? Please help. Thank you in advance!

Re: Switch from Maxis to Digi

Support
Posts: 4,205
Registered: ‎14-04-2015

rrafnawawi, ithe issue still persist, please PM us ur number and ur full name ya

Re: Switch from Maxis to Digi

Member
Posts: 3
Registered: ‎10-08-2021
Hi there,



I have received my new sim card from Digi yesterday but until now I still hasnt received any messages from my previous telco (Maxis), so now I am still using Maxis. What should I do? Please help. Thank you in advance!