22-10-2020 07:28 PM
SitiJue, Conversion from Postpaid to Prepaid can only be done at our main Digi Store and it can't be done via online or by calling in to our helpline team or by 3rd party request. Please PM/Inbox us ur number and full name for further assistance and checking on the status of ur account here.
22-11-2020 08:22 AM
DavidLeong0115, PM (inbox) us your phone number for us to check on your account. Thank you.