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Still got charged for PAYU althoughh already subscribed to monthly internet package

Member
Posts: 1
Registered: ‎05-03-2016
I already subscribe to 2gb monthly internet, but everytime I connect to internet I still got charged RM8(PAYU). Is it possible for me to get refund? I've been charged RM16 so far.
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Re: Still got charged for PAYU althoughh already subscribed to monthly internet package

SuperUser
Posts: 4
Registered: ‎20-08-2015

Best to speak directly to their Helpline 016-2211800 to unsubscribe and request to offset payment

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Still got charged for PAYU althoughh already subscribed to monthly internet package

Community Manager
Posts: 8,718
Registered: ‎20-04-2015

@bardson, all refunds should have been completed. Thank you for your patience Smiley Happy


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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