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Statement history

Member
Posts: 4
Registered: ‎18-10-2015

When i check my bill statement

is international usage?

I want view the call history are domestic usage. 

Can help me to change? 

Re: Statement history

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

When you are in the Itemized Usage view, you can set the filter to display only domestic calls. 

 

 

Usage_Filter.PNG

If you're downloading your bill in PDF format, all of the usage will be stated individually.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Statement history

Member
Posts: 1
Registered: ‎29-01-2016
i want see list call
Highlighted

Re: Statement history

Support
Posts: 6,207
Registered: ‎10-04-2015

Hi anissa, follow the steps above to see the details. For outgoing calls only. 

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Statement history

Member
Posts: 1
Registered: ‎26-07-2019

help me to find my call log. already follow your intruction but still can find where is my call log

Re: Statement history

Support
Posts: 1,034
Registered: ‎18-11-2016

Hi Fendie769, 

 

Unfortunately, the itemised usage via MyDigi Web is unavailable for our Digi Prepaid user until further notice. We are sorry for any inconvenience caused. We value your feedback and look forward to serve you better next time.