|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Simcard suddenly emergency call

Member
Posts: 2
Registered: ‎20-11-2019
Hi. Everything was fine until yesterday where my phone only displays EMERGENCY CALLS ONLY,could not make any calls or whatsoever. My phone could not detect the simcard, tried re-inserting but still the same. Please help me 😭
Highlighted

Re: Simcard suddenly emergency call

Support
Posts: 2,970
Registered: ‎10-04-2015

Hi yin_0425. If the issue persists, please PM (inbox) for us to check on your account first. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
Highlighted

Re: Simcard suddenly emergency call

Member
Posts: 6
Registered: ‎12-04-2020
hi!! can you help me to reactivate my sim card because it appears emergency calls only. number phone :0165364753
Highlighted

Re: Simcard suddenly emergency call

Support
Posts: 251
Registered: ‎27-03-2020

Good morning, please kindly provide us your full name for further checking.

Highlighted

Re: Simcard suddenly emergency call

Member
Posts: 6
Registered: ‎12-04-2020
name : WAN NURUL ALIA NATASHA WAN PAUZI
phone number : 0165364753
Highlighted

Re: Simcard suddenly emergency call

Support
Posts: 251
Registered: ‎27-03-2020

Hi, this mobile number 0165364753 has been terminated, we unable to reactivated back the line. TQ

Highlighted

Re: Simcard suddenly emergency call

Member
Posts: 6
Registered: ‎12-04-2020
so what should i do to get my number back?
Highlighted

Re: Simcard suddenly emergency call

Support
Posts: 251
Registered: ‎27-03-2020

Hi, this number was terminated Jan 2020 because of no reload was done with the given days.

The reactivation can only be considered if you make a request at our Digi Store only within 5 days from its termination date.

We are sorry, you can't use the same number anymore. Thank you.

Highlighted

Re: Simcard suddenly emergency call

Member
Posts: 3
Registered: ‎31-07-2020
Nurul Arissa Binti Abdullah