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Sim card replacement

Member
Posts: 1
Registered: ‎29-10-2015

Does digi store currently provide sim card replacement from standard size to micro size ,besides to nano size?

Re: Sim card replacement

SuperUser
Posts: 118
Registered: ‎15-04-2015

All SIM card sizes should be available in Digi stores Smiley Happy just walk in and tell them which size you prefer Smiley Wink

Re: Sim card replacement

Community Manager
Posts: 8,754
Registered: ‎20-04-2015

Yeah. The micro sized SIMs may be the same as the normal sized SIM, then it has perforation to further reduce the size to micro.


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Re: Sim card replacement

Member
Posts: 2
Registered: ‎25-07-2016
Is there any chatges for replacement from micro to nano sim card?

Re: Sim card replacement

Member
Posts: 4
Registered: ‎06-06-2016

Fee to upgrade/ replacement sim card will be RM 10. 

Re: Sim card replacement

Member
Posts: 1
Registered: ‎05-09-2016

Good Afternoon,

Regarding with my request,I want make replacement for my sim card.Reason I want to replace because my Sim was broken.

If can make online,please email me immediately.

 

Thank you.

Re: Sim card replacement

Support
Posts: 4,677
Registered: ‎01-05-2015

Hi, Mess_96.

 

Kindly get the registered owner to walk-in to any Digi Store or dealer's outlet for the sim replacement request kay.

Please check the nearest location here https://goo.gl/I45hAH

 

Thank you.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Sim card replacement

Member
Posts: 2
Registered: ‎03-10-2016

Hi,

 

I have lost my sim card, but I am currently overseas. Is there a way I can obtain a sim replacement and authorise someone to collect it on my behalf back in Malaysia?

Re: Sim card replacement

Community Manager
Posts: 8,754
Registered: ‎20-04-2015

@jessheng89, if you are using postpaid, that's not possible. 

 

If you are using prepaid, you can provide an authorisation letter and photocopy of your IC for replacement SIM at a Digi outlet that provides SIM card replacement service: http://new.digi.com.my/support/digi-store


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements

lost sim card

Member
Posts: 2
Registered: ‎19-11-2016
I have lost my digi sim card and i contact with digi outlet for the duplicate sim, they verify my number and they told that number not in my name ! last 3 years am using that number