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Sim card no service

Member
Posts: 2
Registered: ‎12-04-2020
Can someone help me? Why my sim card become no service since yesterday? I really need to use my number.
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Re: Sim card no service

Member
Posts: 2
Registered: ‎13-04-2020
I face same issue with no signal since yesterday. Im digi postpaid user i dont have any outstanding bill. Why i only see 'sos only' and no signal bar on my phone. My friend staying same house with me using digi has 4G signal in full signal bar....
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Re: Sim card no service

Support
Posts: 3,198
Registered: ‎10-04-2015

Hi Syazliana / Mkloo. If the issue persists, please PM (inbox) us for further assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Sim card no service

Member
Posts: 2
Registered: ‎12-04-2020
I already inbox and also call digi helpline for three days but nobody pick up my call and reply my inbox.
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Re: Sim card no service

Support
Posts: 3,198
Registered: ‎10-04-2015

We'll try to respond the soonest possible. Other than PM, you can chat with our Live Chat service via your MyDigi app or call our helpline (0162211800) for an immediate assistance too.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Sim card no service

[ Edited ]
Member
Posts: 2
Registered: ‎13-04-2020
I have to go to nearest digi store to get sim card replacement, now everything ok now. At this kind of mco, only a few digi store open only on mon, wed, fri from 10am to 4pm. Make our life so troublesome. How can my sim card suddenly defected.
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Re: Sim card no service

Member
Posts: 1
Registered: ‎16-04-2020
Hi can you check my number 0162682978 is not on service, number ni penting.
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Re: Sim card no service

Member
Posts: 2
Registered: ‎16-04-2020
Same goes to my simcard..what should i do? I am waiting call from hosp. Please help me
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Re: Sim card no service

Member
Posts: 1
Registered: ‎10-05-2020

01131720242 sim card no service

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Re: Sim card no service

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi rizan07. We have responded to your PM. Thanks.