11-01-2020 09:45 PM
Hi AmeliaChan, please PM to our Inbox, including your phone number and more information if there is an issue that we can assist you. TQ
24-03-2020 02:20 PM
Hi Ghani98. Yes only if you choose a Digi Postpaid account. For Digi Prepaid, the submission can only be done via our outlets. Thank you.
For Digi Postpaid :
-Submission is via one of our outlets or website (https://www.digi.com.my/shop/postpaid-plans#borderless,, under Switch to Digi).
-SIM card will be delivered within 3 working days (Peninsular Malaysia) or within 4 working days (Sabah and Sarawak). Once you have received it, please let us know for the next process.
-If there's no issue, your Digi account will be activated within 24 ~48 hours after you have received the SIM card and after your application has been submitted.
-One month of advance payment is needed depending on the plan of your choosing except for Digi Postpaid Infinite whereby you need to pay for 2 months.
28-03-2020 03:16 PM
Hi Atikulmd. How can we help you with the date you gave? Thank you.