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Accepted Solution

Sim Card ownership change

Member
Posts: 3
Registered: ‎20-01-2016

Hi, many years ago ,i buy a digi prepaid sim pack via handphone shop, but the staff of shop does not use my name to register the sim pack , untill now i cannot find the shop again. I want to ask can i change the sim card to my name ?  I have the original sim starter pack bracket.

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Re: Sim Card ownership change

Member
Posts: 6
Registered: ‎20-01-2016
Just bring along the starter pack + simcard frame to digi store and req to transfer ownership
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Re: Sim Card ownership change

Member
Posts: 3
Registered: ‎20-01-2016

Digi store or digi specialised store ? Any costs charge ?

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Re: Sim Card ownership change

Member
Posts: 3
Registered: ‎12-01-2016
hello,

sorry to hijack your thread, but I have the same issue on simcard ownership, the card is now in Indonesia and I would like to change the ownership of the simcard to the new owner.

Is there a way to change the ownership from overseas?

Thanks.
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Re: Sim Card ownership change

Community Manager
Posts: 8,698
Registered: ‎20-04-2015

@aoitenshi wrote:
hello,

sorry to hijack your thread, but I have the same issue on simcard ownership, the card is now in Indonesia and I would like to change the ownership of the simcard to the new owner.

Is there a way to change the ownership from overseas?

Thanks.

Mail your SIM bracket to the new owner so that he/she could bring it physically to a Digi Store.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Sim Card ownership change

[ Edited ]
Community Manager
Posts: 8,698
Registered: ‎20-04-2015

@bmlai wrote:

Digi store or digi specialised store ? Any costs charge ?


Don't think there is any cost. Both store and specialised store should be able to do it.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: Sim Card ownership change

Support
Posts: 4,141
Registered: ‎01-05-2015

Kindly walk-in to the nearest Digi Store only for ownership transfer ;-) TQ

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Sim Card ownership change

Member
Posts: 3
Registered: ‎20-01-2016

Can i know The Mines Digi store can do the onership transfer ?

 

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Re: Sim Card ownership change

Support
Posts: 4,141
Registered: ‎01-05-2015

That will be our Digi Store Express outlet. The nearest from Mines will be at Alamanda, Putrajaya. Or you can head up to The Gardens Mall, Mid Valley. TQ

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Sim Card ownership change

Member
Posts: 1
Registered: ‎14-02-2016

store at Dataran C180 can do it ?