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SMS to terminate line for DG Smart Plan V1

Member
Posts: 1
Registered: ‎13-08-2018

Great Day!

 

I have planned to change digi line to other telco line due to all of my family using that telco line. So during the exchange of the line, they ask me to reply the sms to ensure I agree to change. However  I failed to reply because it said that i have innsufficient  prepaid but when I check it back, I have around 195 sms left. The other telco services said that i need around rm2 to reply to the sms but currently im using digi smart plan v1 which it is already divided siap2 to call, sms, mms and internet. How should I know that amount of sms is enough to reply that rm2 sms? what should I do to have enough prepaid to  reply that sms? I even had top up rm 10 to increase the amount but still failed to do so. Help Me!!!