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SIM CARD REPLACEMENT

Member
Posts: 2
Registered: ‎02-05-2020
My current SIM Card chip is broken. I want to replace it. I believe that I need to physically go to one Digi kiosk for replacement and have to pay RM10 charge.
Why didn't Digi just give free replacement like Celcom does? You guys making money out of SIM cards?
https://community.celcom.com.my/t5/Frequently-Asked-Questions/Charges-for-SIM-Replacement/ta-p/70
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Re: SIM CARD REPLACEMENT

Member
Posts: 1
Registered: ‎25-06-2020
My old sim is faulty. Going to digi shop for replacement I'm being charge Rm10. This is rediculus. Instead I'm changing carrier. Don't be too greedy digi
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Re: SIM CARD REPLACEMENT

Member
Posts: 2
Registered: ‎02-05-2020

Ikr..they shoould give fre SIM card replacement just like the other Telco..Digi, you're a multi-million dollar company..Please

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Re: SIM CARD REPLACEMENT

Support
Posts: 1,663
Registered: ‎14-04-2015

James_pg, mhanisirfan, thanks for the feedback provided. If there's any changes on the current offering, we will try to update u here ya.