SIM CARD REPLACEMENT

[mhanisirfan]

My current SIM Card chip is broken. I want to replace it. I believe that I need to physically go to one Digi kiosk for replacement and have to pay RM10 charge.
Why didn't Digi just give free replacement like Celcom does? You guys making money out of SIM cards?
https://community.celcom.com.my/t5/Frequently-Asked-Questions/Charges-for-SIM-Replacement/ta-p/70

[James_pg]

My old sim is faulty. Going to digi shop for replacement I'm being charge Rm10. This is rediculus. Instead I'm changing carrier. Don't be too greedy digi

[mhanisirfan]

Ikr..they shoould give fre SIM card replacement just like the other Telco..Digi, you're a multi-million dollar company..Please

[Digi_Sha]

James_pg, mhanisirfan, thanks for the feedback provided. If there's any changes on the current offering, we will try to update u here ya.