02-06-2020 12:00 AM
I just buy that add on.. and then i realise that DIgi is scam! internet speed only 600kbps...
so i buy rm8 for unlimited data all day even i know its not unlimited its just 20/40gb. but what i get is slow internet from "Rm1 unlimited high speed (1 hour) unlimited" ! i need to wait 1 hour from that add on end 1st to get full speed inernet!
I suggest your apps can rearrange what plan/add-on to use 1st ! or if you want more money just give us to delete some add-on.
Here guide for DIgi user :
High-Speed = 600kbps
Unlimited Internet = 20/40gb
17-06-2020 06:30 PM
iRazzer, if u need anty further assistance from us here, please inbox us ur number and full details above for further checking
08-10-2020 06:53 AM
yes...this is true..if you install internet speed meter you'll see the speed being throttled 400 KB/s only..
08-10-2020 06:30 PM
sakagwagu, if u need any further assistance from our side here, please PM/Inbox us the full details of ur issue ya. Tq.
15-11-2020 10:10 PM
i fully agreed with you. Unlimited HIGH SPEED but i did not get the high speed. Already emailed the customer service & let see what their explanation is.
Had to wait the 1 hour to end to get the full speed back. I felt cheated.
16-11-2020 08:33 AM
Morning olivine. Official report is via your MyDigi app ; Menu >> Support >> choose Network Coverage.
The report will be received by our technical team and the result will be updated in the My Case Status in the Notes section.
22-12-2020 07:00 PM
22-12-2020 08:44 PM