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Rm1 unlimited high speed (1 hour) unlimited

Member
Posts: 2
Registered: ‎09-09-2019

I just buy that add on.. and then i realise that DIgi is scam! internet speed only 600kbps...


so i buy  rm8 for unlimited data all day even i know its not unlimited its just 20/40gb. but what i get is slow internet from "Rm1 unlimited high speed (1 hour) unlimited"  ! i need to wait 1 hour from that add on  end 1st   to get full speed inernet!

I suggest your apps can rearrange what plan/add-on to use 1st ! or if you want more money just give us to delete some add-on. 

Here guide for DIgi user :
High-Speed = 600kbps
Unlimited Internet = 20/40gb

Re: Rm1 unlimited high speed (1 hour) unlimited

Member
Posts: 1
Registered: ‎16-06-2020

Digi scam us all the way from years ago

Re: Rm1 unlimited high speed (1 hour) unlimited

Support
Posts: 4,202
Registered: ‎14-04-2015

iRazzer, if u need anty further assistance from us here, please inbox us ur number and full details above for further checking

Re: Rm1 unlimited high speed (1 hour) unlimited

Member
Posts: 2
Registered: ‎08-10-2020

yes...this is true..if you install  internet speed meter you'll see the speed being throttled 400 KB/s only..

Re: Rm1 unlimited high speed (1 hour) unlimited

Support
Posts: 4,202
Registered: ‎14-04-2015

sakagwagu, if u need any further assistance from our side here, please PM/Inbox us the full details of ur issue ya. Tq.

Re: Rm1 unlimited high speed (1 hour) unlimited

Member
Posts: 1
Registered: ‎15-11-2020

i fully agreed with you. Unlimited HIGH SPEED but i did not get the high speed. Already emailed the customer service & let see what their explanation is.

 

Had to wait the 1 hour to end to get the full speed back. I felt cheated.

Re: Rm1 unlimited high speed (1 hour) unlimited

Support
Posts: 5,899
Registered: ‎10-04-2015

Morning olivine. Official report is via your MyDigi app ; Menu >> Support >> choose Network Coverage.


The report will be received by our technical team and the result will be updated in the My Case Status in the Notes section.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Rm1 unlimited high speed (1 hour) unlimited

Member
Posts: 1
Registered: ‎22-12-2020
Yes this what i search for.. I buy rm 1 unlimited high speed internet to download honkai impact(game around 3gb) and wth the download is so slow i mean not even download (after wait 1 hour game download still at 0%) .. Its so slow same as basic internet ..
Rip rm 1

Re: Rm1 unlimited high speed (1 hour) unlimited

Member
Posts: 2
Registered: ‎08-10-2020
I don't need assistance, because u really throttle the speed..i monitor the speed..as soon as the 1 hour expired (recv message saying 1hour sub ended)..the download speed will shoot up back to normal.. don't denied or try to explain..just improve & don't tipu our money