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Accepted Solution

Request to change the Call Plan

Member
Posts: 9
Registered: ‎01-03-2017

Hi, I cannot use USSD code or MyDigi app to change the call plan.

Please help me to change my Prepaid Best to Prepaid Live.

Thanks.

Re: Request to change the Call Plan

Support
Posts: 4,328
Registered: ‎10-04-2015

Change of plan can be done via *128# menu only. Choose My Account >> Call Plan >> Change Plan. Your current validity should not be more than 60 days if you would like to change your plan to Digi Prepaid LiVE.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

unlimited sosial - whtspp

Member
Posts: 1
Registered: ‎27-10-2020
bole tk digi tolong upgrade/update system unlimited sosial tu tambah whtspp tolong laaa fix perkara tu

Re: unlimited sosial - whtspp

Support
Posts: 485
Registered: ‎06-12-2019

Hai AIman. Terima kasih atas cadangan yang diberi. Buat masa sekarang ia tidak termasuk dengan Whatsapp. JIka ada sebarang perubahan akan kami update ya. Smiley Happy

Re: Request to change the Call Plan

Member
Posts: 1
Registered: ‎06-03-2021
how my account cannot change from digi prepaid next to other call plan

Re: Request to change the Call Plan

Support
Posts: 4,328
Registered: ‎10-04-2015

Hi axelnv. Digi Prepaid NEXT can be changed to either Digi Postpaid or Digi Monthly Prepaid 28 only. Please try again ya.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!