07-04-2020 07:32 PM
Hi Jackyong. For Digi Postpaid, you can submit your network switching request via our website. Please select 'Switch to Digi' underneath the plan you want.
-SIM card will be delivered within 3 working days (Peninsular Malaysia) or within 4 working days (Sabah and Sarawak). Once you have received it, please let us know for the next process.
-If there's no issue, your Digi account will be activated within 24 ~48 hours after you have received the SIM card and after your application has been submitted.
-One month of advance payment is needed depending on the plan of your choosing except for Digi Postpaid Infinite whereby you need to pay for 2 months.
For Digi Prepaid account, you can submit it at our outlets once the MCO ends and when all of our outlets are open again.
Thank you. ~Zemi