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Reload pin cannot use

Member
Posts: 1
Registered: ‎29-05-2020
Hi, this morning I go buy a DIGI Reload RM50 but can’t top up my another DIGI number.

Re: Reload pin cannot use

Support
Posts: 4,905
Registered: ‎10-04-2015

Hi, good morning. Should the issue persists, please PM us the voucher serial number (not the reload code) for checking. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Reload pin cannot use

Member
Posts: 1
Registered: ‎19-11-2020
I can't topup my reload pin..
The serial number is :- 10083492169000102473..
And if that's use, can I track when???
Tqvm...

Re: Reload pin cannot use

Support
Posts: 2,725
Registered: ‎01-12-2016

We are only able to track the status and the used date of the coupon ya. This coupon has been used on 
19/11/2020 07:21:27. Thanks.

Re: Reload pin cannot use

Member
Posts: 2
Registered: ‎17-12-2020
buy rm 10 digi reload pin cannot be use s/n 11532227264001865392

reload pin cannot use

Member
Posts: 2
Registered: ‎17-12-2020
buy rm 10 digi reload pin cannot be use s/n 11532227264001865392

Re: Reload pin cannot use

Support
Posts: 4,905
Registered: ‎10-04-2015

Hi batu64. It was used on 17/12/2020 00:22:54. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Reload pin cannot use

[ Edited ]
Member
Posts: 1
Registered: ‎26-11-2019
My coupon cannot use, another person use it

Re: Reload pin cannot use

Support
Posts: 4,905
Registered: ‎10-04-2015

Hi @0169850424. We are sorry, we can't assist on the used reload voucher. If you bought it new (not scratched yet), please re-visit the seller for further assistance.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Reload pin cannot use

Member
Posts: 1
Registered: ‎07-01-2021

Good morning,
I just scratched my pin, and try to reload, but failed.
Can you check? SN : 11532227304000473860.
Thank you.