05-02-2018 09:42 AM
This morning I try to reload using Digi Website using my friends smartphone..
I choose RM30 and it redirect me to iPay88 website... Then i choose Maybank2u to complete payment.
But after Maybank2u successful & deduct my account RM30, the iPay88 website stuck & not responding.. waiting & waiting.... nothing happen... even the time-out countdown not moving...
Can I Get my RM30 back as I already topup via pin reload??
06-02-2018 04:02 PM
According to the provided receipt. The amount has reloaded to the requestors number. Please verify and revert with your mobile number if you still do not receive any.
05-07-2020 10:15 AM
05-07-2020 11:38 AM
Hi Pisyoo. If you haven't received it, please follow the below :
1-If it was done via your MyDigi app, please PM (inbox) us.
2- If it was done via your bank / other than MyDigi app, please contact your bank / the seller for further assistance because the reload should be coming from them, not Digi.