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Reload Garena Shell with Digi card but it says make sure the card is unused

Member
Posts: 1
Registered: ‎20-03-2018

Hi!

 

So today, I have bought RM30 dg reload card to topup my Garena Account. Then, the website pop up an topup error stating  that to make sure my card is unused. What should I do? 

Re: Reload Garena Shell with Digi card but it says make sure the card is unused

Community Manager
Posts: 8,774
Registered: ‎20-04-2015
Kindly contact Digi customer service to validate your Digi reload card. You can reach us on Live Chat (10am-9pm) or Helpline (0162211800) or PM our community support member http://community.digi.com.my/t5/forums/searchpage/tab/user?q=support

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotions

Reload garena shell with digi but it says topup error make sure the card is unused

Member
Posts: 4
Registered: ‎03-04-2021
Hi saya baru sahaja beli code garena RM100 menggunakan digi tapi apabila cuba di isi di garena topup centre dia bagi mesej Topup error: make sure the card is unused, sedangkan code tak pernah lagi disahkan oleh sesiapa. Ada apa apa yang saya boleh bantu untuk selesaikan masalah ini secepat mungkin?

Re: Reload garena shell with digi but it says topup error make sure the card is unused

Support
Posts: 4,880
Registered: ‎10-04-2015

Hi Kamal9. PM (inbox) kami untuk semakan ya.

 

Terima kasih.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Reload garena shell with digi but it says topup error make sure the card is unused

Member
Posts: 4
Registered: ‎03-04-2021
Hi saya sudah PM awak tapi kenapa tiada respons, say bertanya di PM apakah yang saya perlu buat untuk dapatakan semula RM100 code garena tersebut? Tiada respons diberikan