19-07-2019 06:37 PM
I bought a Digi prepaid number from a POS counter at a supermarket. I ask the staff that I wanted this number but I don't want to use it until I am ready to use it. The staff was busy and told me that I can activate the Digi number by myself and was not willing to serve me . So now I want to use it how do I register this Digi number that I bought from the supermarket.?
I read from here that I must go back there to register the Digi number. Can I register it myself.,how do I do that? What if the staff there is unwilling to register it for me? I got the receipt that I bought it in January 2019.
Solved! Go to Solution.
21-07-2019 10:38 AM - edited 21-07-2019 10:39 AM
A new number needs to be registered upon purchase at the same outlet. In your situation, we would suggest you to walk-in to our Digi Store for further assistance. Click on the link below and filter for Digi Store only to find the nearest outlet ya.
21-07-2019 03:41 PM
Thank you for your fast reply and help. I went back to the supermarket and at the customer service counter the younger staff was very helpful.I thanked the young lady for helping me.Problem solved and thank you for the advice given.
Have a pleasant day!
21-07-2019 03:53 PM
Glad to hear that, Alavaka3Old48! (•‿•)
06-09-2020 12:01 PM
Hi Amybasra_88. Please PM (inbox) us for checking. Thank you.
06-02-2021 07:51 AM
Hi Thewho. Please log into your MyDigi account and the option to activate it should be available in it. If you need further assistance with your order, PM (inbox) us ya.