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Reactive digi number

Member
Posts: 1
Registered: ‎12-06-2021
Due to covid-19, my sis has been stuck at Singapore, and she just realised her Malaysia mobile number has been terminated.

The number is very important as it links with all bank and government’s account.

Is there any way for her re-active it back.

My mobile number: 601116974255

Urgent, please help.

Thank you.

Re: Reactive digi number

Support
Posts: 5,247
Registered: ‎10-04-2015

Hi Stacielim. Please ask the registered owner of the number to PM (inbox) us for checking and assistance.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Reactive digi number

Member
Posts: 1
Registered: ‎16-06-2021

Dear Digi,

 

I am in the urgent need to retrieve a prepaid number used by my late mother.


The number has been terminated during the lockdown/MCO time and We were not able to go to the service centre to retrieve the number.


The number is 0177376628 and her name is Tan Ger Sim.

 

We are in dire need to be able to kuse this number again.

 

Can you please advise what can be done to retrieve this number again please.


DO let me know if there's any information you need to retrieve this number.

And how do  I PM you? I have been trying to send a PM on your facebook page with no response.


kind regards,

Chii

Re: Reactive digi number

Support
Posts: 1,026
Registered: ‎18-11-2016

Hi Chii, we have received the same enquiry on Facebook and has been responding to your PM ya. Please check. TQ 

Re: Reactive digi number

Member
Posts: 2
Registered: ‎30-06-2021
Saya baru beli simkad Digi..tolong aktifkan simkad Digi saya.nombor saya digi sya 01114642946

Re: Reactive digi number

Support
Posts: 5,247
Registered: ‎10-04-2015

Hi Aziq133. Kami dah balas post anda yang satu lagi. Terima kasih.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Reactive digi number

Member
Posts: 2
Registered: ‎30-06-2021

Hello Digi,

Good  Evening.

I  am having the same issue which my Prepaid Sim become Invalid. 

I am abroad now therefore visiting the local service center might be difficult for me.

The phone number is so important to me! Could you please assist on this matter?

Thank you.

Sincerely,
Poh 


Re: Reactive digi number

Support
Posts: 3,745
Registered: ‎14-04-2015

jqpoh, please PM us ur full name, number and location for further checking and assistance on this. Tq.

Re: Reactive digi number

Member
Posts: 2
Registered: ‎30-06-2021

Hello Sha,

Good morning.

PM Sent with the information requested, kindly check.

Thank you.

Re: Reactive digi number

Support
Posts: 1,026
Registered: ‎18-11-2016

Hi jqpoh, we have a response to your PM. Please check ya. TQ